Shandong Province held a press conference on the 2023 "Iron Fist" action to investigate and handle cases in the field of people's livelihood

2024-09-15 15:34:27

On the afternoon of November 22, the Shandong Provincial Market Supervision Administration held a press conference on the "Iron Fist" action to investigate and handle cases in the field of people's livelihood in Shandong Province in 2023. Han Jiangfeng, Director of the Law Enforcement and Inspection Bureau of the Provincial Market Supervision Administration, Deng Linjun, Director of the Price Supervision and Competition Bureau, Chen Xianfeng, Deputy Director and Second-level Researcher of the Quality Supervision Department, Zhang Yonghai, Second-level Researcher of the Food Production Department, and Li Jihai, Second-level Researcher of the Intellectual Property Protection Department, introduced the relevant situation of the "Iron Fist" action to investigate and handle cases in the field of people's livelihood in Shandong Province in 2023, and answered questions from reporters.

Han Jiangfeng, Director of the Law Enforcement and Inspection Bureau of the Provincial Market Supervision Bureau: Good afternoon, friends from the media! First of all, thank you for your continued concern and support for the "Iron Fist" operation. Next, let me introduce the relevant situation of the "Iron Fist" operation in the investigation and handling of cases in the livelihood field of Shandong Province in 2023.

In order to focus on solving the urgent problems of the people, starting from 2021, the State Administration for Market Regulation has deployed and carried out the "Iron Fist" operation across the country. This is a concrete manifestation of the market supervision departments doing practical things for the people and solving problems.

In 2023, market supervision departments at all levels in the province focused on key areas that are most anticipated by the public, most harmful, and with the greatest market supervision risks and pressures, concentrated their efforts, and severely investigated and dealt with a number of serious illegal cases in the field of people's livelihood, effectively safeguarding people's livelihood and well-being. From January to October this year, the provincial system investigated and dealt with 19,703 cases in key areas of the "Iron Fist" operation, and transferred 298 cases to the public security organs; 6 cases in Shandong were selected among the 8 batches of typical cases announced by the State Administration for Market Regulation, ranking among the top in the country; the Provincial Market Supervision Bureau concentrated on exposing 9 batches of 64 typical cases, and relevant experience and practices were promoted by the State Administration for Market Regulation. Next, I will introduce from four aspects.

1. Highlight the people's livelihood orientation and clarify the focus of investigation and handling

This year, the Provincial Market Supervision Bureau adhered to the problem-oriented and goal-oriented approach, focused on key commodities, key areas and key industries related to the life, Health and safety of the people, adhered to the "integration of unified and divided" approach, and clarified the "8+4+N" investigation and handling priorities. Among them, "8" refers to the actions prescribed by the General Administration, "4" refers to the actions coordinated by the Provincial Bureau, and "N" refers to the actions selected by various places, mainly covering illegal food additives, quality of key industrial products, special equipment, advertising, consumer rights protection and other aspects. From January to October, a total of 4,087 cases of illegal addition of hypoglycemic, antihypertensive and lipid-lowering substances in food were investigated and dealt with; 762 cases of counterfeit and inferior fertilizers; 565 cases of false advertising such as fake orders and fake reputation; 747 cases of false and illegal advertisements of "miracle doctors" and "miracle drugs"; 532 cases of production and sale of inferior gas appliances; 725 cases of illegal production and use of small boilers and use of unregistered elevators; 382 cases of infringement of consumer rights by unfair format clauses; 2,191 cases of counterfeiting well-known brands and "hanging on celebrities" and "free riding"; 1,033 cases of production and sale of counterfeit and inferior building materials and building decoration materials; 238 cases of metering cheating at gas stations; 2,501 cases of catering waste; and 391 cases of false and illegal real estate advertising. In light of regional economic characteristics, various regions have investigated and dealt with a total of 5,549 cases in the field of "self-selected actions".

II. Improve mechanism construction and promote coordinated development

Since the deployment of the "Iron Fist" operation, the Provincial Market Supervision Bureau has always been the "top leader" of the project and promoted it as a top priority. The first is careful planning and deployment. Develop and implement an implementation plan, convene a deployment meeting for the province’s 2023 “Iron Fist” action to investigate and handle cases in the field of people’s livelihood, establish a leading group headed by the main responsible comrade, improve the “vertical and horizontal coordination” mechanism and the “dual liaison officer” system, and the working mechanism is solidifying Continuously innovate in the process, and the work pattern is continuously improved in innovation. The second is to strengthen supervision and guidance. A special supervision and survey was carried out in 16 cities across the province to gain on-site understanding of the implementation of the "Iron Fist" action in each city, and a notice was issued to encourage the advanced and encourage the advanced. The third is to focus on tempering internal strength. We organized "fixed + mobile" law enforcement training and established a "1+4" expert Team, which won third place in the electronic data forensics competition among 31 teams in the national market supervision system, which effectively boosted the morale of the law enforcement team. Jinan, Tai'an, Binzhou and other municipal bureaus continue to strengthen the construction of electronic evidence collection capabilities, promote iterative upgrades of law enforcement methods and law enforcement equipment, and significantly improve their penetration capabilities. The fourth is to deepen departmental collaboration. Strengthen coordination with relevant departments and improve information sharing, situation reporting, clue research and judgment, and joint law enforcement mechanisms with public security agencies. The accuracy of case handling has been further improved, and the joint efforts in combat have been further consolidated. Dongying, Weifang, Weihai and other municipal bureaus and public security departments have strengthened collaboration through "station-to-station linkage" joint logistics, case consultation, joint investigation and joint handling, and achieved positive results.

3. Improve political standing and coordinate efforts

We insist on building the "Iron Fist" action as a brand and a driving force. In the process of advancing the work, we will include a series of special actions to implement the important decisions of the Party Central Committee and the State Council and the important arrangements of the Provincial Party Committee and the Provincial Government into the scope of the "Iron Fist" action. Due to time constraints, I will briefly introduce several aspects.

First, we organized a special campaign to stop food waste based on ensuring national food security. We issued 39 detailed law enforcement standard measures such as law enforcement guidelines and guiding cases, and strictly and promptly investigated and dealt with illegal acts. During the special campaign, we printed and distributed more than 60,000 anti-food waste proposals, leaflets, public welfare posters, etc., ordered rectification and issued warnings in 1,442 cases, and issued 666 typical cases of stopping food waste.

Second, we will promote the governance of excessive packaging of commodities based on the construction of a conservation-oriented society. Together with the Provincial Development and Reform Commission and other five departments, we issued an action plan, held a provincial mobilization and deployment meeting, and established a provincial working group to jointly promote governance. At the same time, we organized and carried out governance work on excessive packaging in key areas such as rice dumplings and moon cakes throughout the province. According to the survey, there are more than 320 tea production enterprises and more than 4,900 tea business enterprises in the province. So far, the provincial system has inspected 24,854 tea business merchants, ordered 390 rectifications, and released 46 typical cases.

Third, we organized a special campaign to comprehensively manage cheating at gas station based on maintaining market order and consumer rights. We worked with the Provincial Public Security Department, the Provincial Taxation Bureau and other departments to supervise and handle illegal clues, invited national law enforcement experts to give lectures in Shandong, and took the lead in establishing a talent pool for comprehensive management of cheating at gas station. Since the special campaign was launched in August, the provincial system has verified 128 case clues and 19 cases of suspected measurement cheating are under investigation.

In September, the Provincial Market Supervision Bureau also organized a nationwide unified destruction of infringing and counterfeit goods at the Shandong branch venue, actively declaring the province's firm determination to punish infringement and counterfeiting violations. In the first three quarters, the provincial market supervision system destroyed counterfeit and shoddy goods with a total value of 120 million yuan.

4. Focus on combining propaganda and publicity to strengthen social co-governance

During the implementation of the "Iron Fist" operation, we insisted on combining the exposure of typical cases with in-depth publicity based on the cases, resonating with each other from top to bottom, and focusing on combining targeted strikes with overall deterrence.

First, typical cases are regularly exposed. So far, a total of 3,244 typical cases have been exposed in the province. The cases announced by the provincial bureau are publicly exposed on the provincial bureau's official website, WeChat public account and provincial and above media, which effectively deters lawbreakers, educates operators and protects consumers.

Second, we carried out publicity and reporting in a three-dimensional manner. Focusing on important time nodes, we used government websites, Weibo, WeChat, and client-side channels to produce and broadcast "Iron Fist" action propaganda films online, produced "Iron Fist" action display boards and brochures offline, and went to schools, supermarkets, communities, and squares to give explanations, actively publicize the results of the case handling, and create momentum for the "Iron Fist" action.

Third, actively guide all parties to participate in an orderly manner. Market supervision departments at all levels in the province have issued notices through official websites, news media and other channels to collect clues of illegal cases in the "Iron Fist" operation, guiding all sectors of society to actively participate. Since the beginning of this year, more than 24,000 clues of illegal activities have been sorted out and collected, and the atmosphere of social co-governance has become stronger.

After the meeting, we will release the 10th batch of typical cases of the "Iron Fist" operation, hoping to explain the law through cases and popularize the law, so as to enhance the awareness and ability of the general public to identify and distinguish counterfeits and protect themselves.

I will introduce these first, thank you!

A reporter from Dazhong Daily asked: At present, the digital economy is developing strongly and has become an important engine for stabilizing growth and promoting transformation. Here, I would like to ask the Provincial Market Supervision Bureau to introduce how our provincial market supervision department protects the development of the digital economy in response to the problem of false propaganda in the digital economy?

Deng Linjun, Director of the Price Supervision and Competition Bureau of the Provincial Market Supervision Bureau: Thank you for the question from the reporter. With the rapid development of the digital economy, the e-commerce industry has shown a rapid growth trend, playing a positive role in releasing consumption potential, unblocking domestic circulation, and building a high-quality consumer supply system. While the scale of the e-commerce industry has expanded rapidly in a short period of time, operators in the industry have frequently engaged in false propaganda and their tricks have been constantly renewed, seriously affecting the fair competition order in the digital economy. In response to such problems, the market supervision departments of our province have actively performed their duties in accordance with the law, focusing on promoting high-quality and efficient work from three aspects: strengthening law enforcement, widely popularizing the law, and improving capabilities.

First, we will strengthen law enforcement and continuously optimize the market environment. With special law enforcement actions as the starting point, we will focus on investigating and punishing false propaganda such as exaggerating or falsely advertising the functions and effects of products, sharing false consumer experiences through Internet celebrities and well-known bloggers, publishing "exquisite good reviews" or homogeneous good reviews, brushing transaction volume, good reviews, attention, and likes, and inducing users to make designated evaluations, likes, and directional votes through cashback and red envelopes. So far this year, the province has investigated and punished 107 cases of false propaganda and unfair competition in the digital economy.

Second, we will strengthen the interpretation of laws through cases and urge businesses to compete fairly. Focusing on false propaganda in the Internet field such as "fake orders and fake reputation", market supervision departments at all levels have continuously announced more than 20 typical illegal cases in batches, giving full play to the warning and educational role of typical cases to form a deterrent effect. Market supervision departments at all levels in the province have taken the initiative to carry out more than 1,300 compliance guidance sessions through administrative interviews, reminders and warnings, and legal and regulatory publicity and training, urging and helping market entities to understand the law and consciously abide by it.

The third is to focus on team building and improve the level of supervision and law enforcement. Timely sort out the results of special law enforcement, summarize excellent law enforcement experience, formulate a systematic training plan, and regularly organize law enforcement personnel across the province to carry out online training. Since the beginning of this year, four law enforcement training activities on typical cases such as "fake orders and speculation of credit" have been organized, focusing on law enforcement practices, inviting front-line law enforcement personnel to explain specific cases, and training more than 3,000 law enforcement personnel in total, helping law enforcement personnel to strengthen their skills, improve quality and efficiency, and continuously improve the effectiveness of supervision and law enforcement.

In the next step, false propaganda in the digital economy will still be the law enforcement focus of market supervision departments. We will continue to strengthen responsibility, increase supervision and law enforcement efforts, crack down on illegal activities, purify the market competition environment, and promote innovative and high-quality development of the digital economy.

A reporter from Shandong TV asked: This year's "Iron Fist" campaign includes important industrial products related to people's livelihood, such as gas appliances, fertilizers and building materials. How does the market supervision department strengthen the quality and safety supervision of these products?

Chen Xianfeng, Deputy Director of the Quality Supervision Division and Second-level Researcher of the Provincial Market Supervision Bureau: Gas appliances, fertilizers, and building materials such as steel bars, cement, and wires and cables are important industrial products that are related to the national economy and people's livelihood. We attach great importance to their quality and safety. Every year, these products are included in the key product supervision catalog to strengthen supervision and maintain the bottom line of quality and safety. I would like to take this opportunity to introduce to my journalist friends several major work measures this year:

First, we will do our best to carry out special rectification and inspection on the safety of gas appliances. According to the unified deployment of the state and the province, this year we have organized and carried out special centralized rectification activities on the quality and safety of bottled liquefied petroleum gas pressure regulators and gas appliances. We will conduct a comprehensive survey and one-by-one inspection of gas appliance and accessory manufacturers and sales units, organize and implement special product quality supervision and spot checks on seven types of related products such as bottled liquefied petroleum gas pressure regulators and household gas stoves, and thoroughly investigate and investigate the illegal clues of producing and selling substandard gas appliances and accessories. At present, a total of 8,503 gas appliance and accessory production and sales units have been supervised and inspected in the province, and 321 units with problems have been found. At the same time, 779 batches of related products were spot-checked, and 105 batches of substandard products were detected.

Second, we deployed and carried out the investigation and management of quality and safety risks of key products. In accordance with the requirements of the Notice of the General Office of the State Administration for Market Regulation on Organizing a Special Action to Investigate and Manage Quality and Safety Risks of Key Industrial Products, we organized various places to carry out in-depth investigation and management of quality and safety risks for 20 key products related to the national economy and people's livelihood, such as gas appliances, fertilizers, steel bars, cement, and wires and cables, by strengthening on-site investigation of quality and safety risks, strengthening product quality supervision and spot checks, cracking down on quality violations, and implementing quality technical assistance. The provincial bureau organized experts from technical institutions to carry out provincial-level special supervision and inspection on 13 categories of products. Up to now, the province has inspected more than 17,000 (times) of relevant production and sales units, investigated and dealt with 710 units with problems, spot-checked 43,000 batches of products, detected 867 batches of unqualified products, and assisted 3,066 enterprises.

The third is to consolidate the main responsibility for the quality and safety of key products. In April this year, the State Administration for Market Regulation issued Orders No. 75 and 76, which clearly stipulated the implementation of the main responsibility for product quality and safety. We will publicize, implement and implement Orders No. 75 and 76 as an important task this year, actively supervise and guide key product production and sales units including gas appliances, fertilizers, steel bars, cement, wires and cables, etc. to equip quality and safety management personnel, establish and improve quality and safety management systems, implement dynamic quality risk control, and consolidate the main responsibility for quality and safety. At present, more than 65,000 enterprises in the province are equipped with quality and safety personnel, and more than 52,000 enterprises are equipped with quality and safety directors. The main responsibility of enterprise quality and safety has been effectively implemented, and the ability to ensure product quality and safety has been significantly improved.

A reporter from Shandong Economic Radio asked: Food safety has always been a topic of concern to the public. What measures have the market supervision departments taken to do a good job in supervising food production enterprises across the province?

Zhang Yonghai, a second-level researcher at the Food Production Division of the Provincial Market Supervision Bureau: Food safety is the foundation of people's livelihood, and it is related to the happiness of tens of millions of families and the harmony and stability of society. The provincial party committee and government attach great importance to food safety. This year, they specially issued a three-year action plan to improve the construction of "Food Safety Shandong", implement the food safety strategy in depth, deepen the construction of "Food Safety Shandong", and effectively ensure the "safety on the tip of the tongue" of the people.

The Shandong Provincial Market Supervision Bureau always puts ensuring the food safety of the people first, insists on both "production" and "management", comprehensively strengthens food safety supervision, and promotes the healthy development of the industry.

On the one hand, we urge enterprises to fulfill their principal responsibilities. Safe food is "produced". As the first responsible person, enterprises must always regard food safety as their lifeline. This year, we have increased the inspection of enterprises' implementation of their principal responsibilities, formulated an inspection form for enterprises to implement the General Administration's Order No. 60, carried out special inspections on 21,000 companies, and promoted enterprises to integrate their principal responsibilities into the entire process of food production. At the same time, we opened a "cloud classroom" for corporate training, focusing on topics such as the implementation of the General Administration's Order No. 60, food labels, and the use of food additives. We have conducted 15 online training sessions, trained a total of 186,000 people, and focused on improving the ability of enterprises to fulfill their principal responsibilities.

On the other hand, we strictly implement regulatory responsibilities. In accordance with the "four strictest" requirements, we will comprehensively strengthen food safety supervision. First, we will increase supervision and inspection efforts, conduct risk grading for food production companies across the province, conduct routine supervision and inspections of 22,800 companies, conduct system inspections and special inspections on 577 key companies, and urge companies to continue to produce in compliance. Second, we will strengthen food safety risk prevention and control, establish "three lists" of risks, measures and responsible persons according to food categories, carry out rectification of key areas and key varieties, and actively resolve hidden risks. Third, we will focus on the issue of illegal food additives, include it in supervision and inspection projects, and continue to conduct risk investigations. We have investigated more than 17,000 food production companies in total.

Up to now, Shandong's food industry has developed well, with a total of more than 23,000 certified food production companies, ranking first in the country.

A reporter from Dazhong.com asked: Protecting the exclusive rights to registered trademarks is an important part of Operation Iron Fist. How do market regulatory authorities stop and crack down on illegal acts of "copying famous brands" through malicious trademark registration applications?

Li Jihai, second-level researcher at the Intellectual Property Protection Department of the Provincial Market Supervision Bureau: Malicious trademark registration applications are very harmful: first, they violate the principles of honesty and trustworthiness and public order and good morals; second, they seriously undermine the trademark management order and market competition order, excessively consume administrative resources, and occupy a large amount of registrable trademark resources, making normal trademark registration slower and more difficult; third, they infringe upon the prior rights of others and seek improper benefits; fourth, they cause serious adverse effects.

We have always adopted a "zero tolerance" attitude towards malicious trademark registration applications. In accordance with the deployment requirements of the National Intellectual Property Administration, we have severely cracked down on malicious trademark registration applications. In recent years, we have cracked down on illegal acts such as malicious registration of epidemic-related trademarks, Olympic-related trademarks, World Cup-related trademarks, and the "Clear Love" trademark, the slogan of border martyrs, in accordance with the law. Among them, 171 malicious trademark registration applications related to the names of the Beijing Winter Olympics mascots and athletes were investigated and dealt with, and 4 malicious trademark registration applications related to the World Cup mascot were investigated and dealt with. All of them were punished quickly and severely, and serious offenders were included in the list of serious illegal and dishonest behaviors.

The main work done is as follows:

First, we will promptly warn and discourage malicious trademark applications and trademark hoarding that are not for the purpose of use, and report the clues to the National Intellectual Property Administration.

Second, malicious hoarding and malicious registration of trademarks will be punished promptly and severely in accordance with the law.

Third, for malicious trademark registration applications with serious circumstances, they will be included in the list of serious illegal and dishonest behaviors in accordance with laws and regulations. So far, 11 market entities in the province have been included in the list of serious illegal and dishonest behaviors in accordance with laws and regulations due to serious malicious trademark registrations.

Fourth, strengthen the supervision of trademark agencies, and crack down on malicious trademark registration and illegal agency behaviors through reminder talks, rectification talks, inspections and supervision, and administrative penalties.

Fifth, we must not use the number of trademarks as the main basis for work evaluation, and clearly stipulate that trademark registration applications shall not be supported in any form such as funding or rewards.

Sixth, we will increase publicity efforts to guide market players, agencies and the general public to consciously resist malicious trademark registration activities, and guide trademark applicants to establish a correct trademark registration awareness of applying on demand, genuine use and reasonable protection.

In the next step, we will strictly follow the specific deployment and requirements of the National Intellectual Property Administration's "Work Plan for Systematically Governing Malicious Trademark Registrations to Promote High-Quality Development (2023-2025)", maintain a high-pressure situation against malicious trademark registration violations, protect the legitimate rights and interests of trademark registrants in accordance with the law, and maintain a fair and orderly trademark management order.

A reporter from Dazhong Daily asked: What measures will the Provincial Market Supervision Bureau take next to continue to promote the "Iron Fist" operation?

Han Jiangfeng, Director of the Law Enforcement and Inspection Bureau of the Provincial Market Supervision Bureau: Thank you for your question! The "Iron Fist" operation is an important starting point and specific measure for the market supervision department to serve the "big people's livelihood" through "small incisions" in case investigation and handling. We will always adhere to the purpose of "Iron Fist" to protect people's livelihood. Next, we will continue to release the brand effect of the "Iron Fist" operation, fully protect the rights and interests of the people with high-level law enforcement, and create a safer and more secure consumption environment and a more fair and orderly market environment.

First, we must adhere to the people's livelihood orientation and strengthen responsibility. On the basis of consolidating the previous work results, we will continue to focus on key areas of public concern, further play the role of various working mechanisms of the "Iron Fist" operation, focus on the precise law enforcement of "two products and one specialty", strengthen data-enabled law enforcement, improve the level of strict, standardized, fair and civilized law enforcement with good work style, investigate and handle a number of "iron cases" in the field of people's livelihood in accordance with the law, and hand in a "people's livelihood account" that satisfies the people.

Second, focus on key areas and coordinate implementation. Coordinate the "Iron Fist" action with multiple special rectification actions and promote them in the same direction. Focusing on key areas, we will dig deep and investigate effective clues, comprehensively use measures such as top-down linkage, regional joint investigation, and enforcement coordination, organize cross-regional and full-chain law enforcement, strike hard and thoroughly, investigate and handle more major cases and series of cases, and bring out the prestige and deterrence of the "Iron Fist" action.

Third, we will adhere to the combination of "fighting and publicity" to expand the deterrent effect. We will adhere to the principle of "enforcing the law while popularizing the law", promote online and offline theme publicity simultaneously, increase the frequency of exposure of typical cases, strengthen immersive publicity and process reporting, do a good job in in-depth "explaining the law through cases", and continue to work hard on the communication, guidance and influence of publicity to ensure that the "Iron Fist" operation is carried out with "force, warmth, depth and scale".

Taking this opportunity, I sincerely hope that all media friends will widely publicize and report on the "Iron Fist" action in investigating and handling cases in the field of people's livelihood, show the effectiveness of law enforcement and case handling, expand the influence of case handling, form a strong deterrent to lawbreakers, resolutely protect the legitimate rights and interests of the people, and effectively enhance the people's sense of gain, happiness and security. Thank you!